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Congratulations to my local Government
It was great to see in the budget speech this week that the Government is taking swift and stern action to resolve the financial crisis. In summary they announced: A 1 billion cut in the public sector pay bill. Public servants will face pay cuts, ranging from 5% on those earning 30,000 to 15% on those…
Give the Swine a Job!
When I ran a national team of sales and operations staff I had close to 300 men and women dotted around the country. They were all doing pretty much the same thing, but each had their own job description and reward structure. They also had all the tools needed to do the job and if…
Betting on Customer Service – the ongoing saga!
I’ve had a response from the company that wanted to fine me £2 for not betting often enough (see previous post). I’ve added some comments in Red: Thank you for your e-mail regarding the closure of your Ladbrokes account. We would be happy to assist you in the matter, however we note from your account…
What lessons are our Kids learning?
“Don’t worry darling, you can stay in bed, it’s a bit cold outside” – words I never heard from my parents yet words that have been spoken in many a home this week no doubt. What ever happened to the notion of “getting on with it”? A little snow falls and we all come to a…
The Olympic torch didn’t light my fire
I saw the Olympic torch last Sunday, it was passing through Aberaeron so it seemed churlish to ignore it. Off we went: me and the family, to get a good view of proceedings as it passed through the town. Expectations were high, the crowd was large and the sun was shining. All looked good.
It’s Over. I’ve got my money back, but at what cost?
I’ve recently posted 2posts about a bit of a run-in I’ve been having with Ladbrokes. They wanted to charge me for not using the credit I had deposited on my account, so after a bit of effort I’m now delighted to report that the money is now back in my possession. When I called them tonight it…