A stitch in time or a customer for life?
Crisis this morning! Preparing for a Black Tie dinner engagement, couldn’t find my suit….. wife got the blame for hiding it until she found it.
Tried my shirt on – it had “shrunk” again, and the top button came off.
My sewing skills are pretty non existent: so as my wife had already left for work it was off to the dry cleaner and the lady who does alterations.
15 minutes (and a cup of coffee next door) and all is well.
Cost: Nothing! It was absolutely free. Even when I said “you’ve got to charge something!” she refused.
How many life time customers has that lady now got as a result of the way she deals with little bits of work? I suspect a good number.
I still need to diet or try the venus factor system, though.