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When Change happens, don’t regress
In recent months we have all seen the heroic efforts of the NHS and marvelled at the way they have dealt with the challenge of Covid-19. But behind the scenes, there has been a number of other changes that may have gone unnoticed unless they, of course, touched you personally. And I was impressed to…
Arthritis, Nuts and crap service
Today showed me some extreme examples of Customer Service, one good, one bad and one from the last century. Where to start? The Bad. I have private medical insurance and also have an arthritic hip that needs surgery. I have been trying to get authorisation for the work, and last Friday was asked to get…
I felt robbed by 2 little Molluscs
I went out to dinner last night to a restaurant that I’d used years ago, I had fond memories of the place run by its owners, serving great beer and wonderful food. How things change. When we arrived, we found that all the real beer was “off”. Actually there’s was only a choice of one…
The Olympic Spirit personified
After an Olympic week that began with the most wonderful opening ceremony and a weekend that produced some great results for Britain, the performances and results have been inspiring and truly wonderful. But the games have shown themselves to be far more than just the competition and the results in my opinion. They have delivered a grace,…
They’ll never catch him
Getting into the spirit of the Olympics, the Met Police’s “Usain Bolt Impersonation Team” go for Gold!
Why sometimes saying Hello makes a big difference
I was on train to London yesterday and did something very different. I said hello to someone. Well actually I said hello and commented on the title of a book that the young lady at my table was reading. It was an introduction to International Relations, and for the next 2 hours we discussed the…