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The Last Dog Walk of 2011
We’ve just got back from the park, Ben and me that is, and whilst watching him sniff his way around it struck me that this was the last walk for us for 2011. I do the morning walk and one of my sons does the afternoon walk (most days that is) so on reflection that’s…
The truth about Christmases past – in our house
Christmas isn’t the same now; my children are no longer kids and the days of Father Christmas are long gone. But the memories persist and pevery year we talk about one long-departed Christmas ritual that used to take place in our house. When the kids were small I bought a Santa suit, beard, hat and…
Les Miserables, Fantastique!
I’m a bit of a philistine when it comes to the arts, never quite “getting it” when it comes to telling a story through song. But last night I went to see Les Miserables in the Wales Millennium Centre and it was truly fantastic. Story telling through song is a bit beyond me, but some…
What lessons are our Kids learning?
“Don’t worry darling, you can stay in bed, it’s a bit cold outside” – words I never heard from my parents yet words that have been spoken in many a home this week no doubt. What ever happened to the notion of “getting on with it”? A little snow falls and we all come to a…
Why I hate “data protection”
When I rang a call centre this morning to make a payment on behalf of my wife I was faced with some daft questions. “It’s all to do with data protection”. No it bloody isn’t! It’s to do with inane call centre managers not working out what is really needed. Calling to make a payment…
Never trust technology!
Years ago when my telecoms customers used to ask me “what guarantee do I get with that?” there was only one answer that I could honestly give. “The only thing I can guarantee is that it will go wrong at some time” and then I told them about our wonderful service standards for fixing it. …