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How a change to service lost a customer.
Earlier this year I passed comment on how good a service I’d had from Linksys (see here) but maybe I spoke too soon. The gist of it was that they gave me great service for a router that was about 5 years old. Today I had the same problem once again and rang the same…
Abergavenny: no longer a Super Market-Town
I had a lovely weekend in Abergavenny this weekend, not having been there for probably 20 years or more. We stayed in a very nice pub in the middle of town: The Kings Arms and would recommend it very highly. It’s a quaint old beamed building that has creaky sloping floors, panelled walls and loads…
Networking online – “no time for that stuff”
Someone told me yesterday that they didn’t have any time for online networking and I found that a bit strange and it set me wondering why or how she got to that view. Is it because she likes to judge people on what she sees? The old “first impression” stuff. Or is it that voices…
Betting on Customer Service – the ongoing saga!
I’ve had a response from the company that wanted to fine me £2 for not betting often enough (see previous post). I’ve added some comments in Red: Thank you for your e-mail regarding the closure of your Ladbrokes account. We would be happy to assist you in the matter, however we note from your account…
How to recover a deleted Google Calendar
OK, I admit it, I was fiddling. Fiddling with some new calendar Apps on my phone and when I decided that I no longer wanted one I deleted it. And it told me that deletion would also delete my Calendar and I didn’t believe it. How could an App be so dumb as to delete…
Why is there no Universal Broadband in Wales?
The question is simple: why is that we can deliver (almost) free TV pictures to every house in Wales, yet we are unable to deliver paid for Broadband even though nearly every house has a phone line? To my mind the answer is simple: BT is excessively domineering in this market. They drive the broadband…