I met Dido Harding a year or 2 back when she spoke at the Cardiff Business Club. She made a great impact on me as someone who is an inspiring leader, willing and able to get to the heart of the action and she clearly had exciting ambitions for the growth of the company that she was so obviously proud to lead. Not often do I see people in leadership positions that I instantly want to work with, but she was definitely one of them and I’m convinced that to work with her would be exciting, challenging and great, but very rewarding, fun.
Sadly today she is suffering an enormous challenge as a result of a cyber attack on the Talk-Talk systems. Many in similar positions in the past have hidden the issues from the public or tried to downplay the risks and challenges they have faced. But to her absolute credit she is out there, working the media airwaves, as the real leader of her company. Her message is a difficult one to deliver and it will be a challenge to convince people in the long term, but without doubt Talk-Talk has a remarkably fine leader at the helm and one I would still want to work with.