My my, Haven’t the All Blacks improved!

Congratulations to the All Blacks on becoming world champions yesterday. A really well deserved crowning of a great side. One area they’ve significantly improved in is their pre-match Haka. Check this out for the way it was done in the 70’s...

Have you ever auditioned to say “Hello”?

I heard a lovely story tonight on Live at the Apollo, probably a repeat, but what the heck. Man comes home from a night out with the boys. Has had a few, may 2 or 3 too many. When he gets to the front door and finds his key the deep breathing begins. And so does the...

Arthritis, Nuts and crap service

Today showed me some extreme examples of Customer Service, one good, one bad and one from the last century. Where to start? The Bad. I have private medical insurance and also have an arthritic hip that needs surgery. I have been trying to get authorisation for the...